Haceb: SAP-Salesforce integration powers tech service 4.0
We built a SAP-Salesforce integration for Haceb, streamlining their technical service, inventory management, and real-time analytics.
Specialized support for your integrations and analytics—whether we built them or they're already running.
Operational continuity
Stable, available systems, day after day. We monitor your integrations and analytics across SAP and Azure so your operation never stops.
AI-driven analysis
AI-assisted diagnosis and case resolution: we find the root cause faster and respond before it escalates
Proactive response
We get ahead of incidents: AI diagnostics and Harness pipelines detect and resolve before they escalate.
Continuous monitoring
We watch integrations and platforms continuously to catch anomalies before they hit your operation.
Continuous monitoring
We watch integrations and platforms continuously to catch anomalies before they hit your operation.
The integration we built, we sustain
The same team that connected SAP and Salesforce at Haceb operates that ecosystem every day.
Frequently asked questions
It's specialized support, not a generic helpdesk: it's run by a specialized team that knows your architecture end to end, whether we built it or it's already running.
Azure, SAP PO, SAP CPI, SAP BODS and SAP BTP, plus your integrations and middleware (B2C/B2B e-commerce, marketing cloud, data platforms and more).
We provide direct support for flows built by Centraal Studio. For third-party flows, we need operational handover documentation before taking them on.
Yes. We monitor continuously and operate with agreed SLAs, with AI-assisted diagnostics and Harness pipelines to respond sooner.
Yes: systems that grow with the business instead of becoming fragile as they scale. Today we operate more than twelve simultaneous fronts for a single client across SAP and Azure.